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Health Insurance e-payments for Retiree / COBRA 
 

  

Retiree and COBRA health insurance e-payments may be made online using a credit card or bank account.

To make e-payments or manage your e-payment account, click the log in link below and then enter the ID number from your payment coupon and your birth date.
 Retiree / COBRA Log In Image link to View Account and / or make a payment.

E-payments will be applied to your City of Salem account within 3 business days of the payment effective date.  If you need a payment applied sooner, please make payment in person at 555 Liberty St. SE, Room 230.  Hours of operation are Monday through Friday 8 a.m. to 5 p.m., closed on holidays.

For health insurance questions or additional information, please contact:

  • Carrie Wagner, Benefits Assistant 503-588-6162 x 7241
  • Kristi Kirkpatrick, Benefits Manager 503-588-6162 x 7244
  • Or send an email to: Benefits@cityofsalem.net

Pay with VISA, MasterCard, or Debit Card and eChecks

Accepted Credit Cards

Browser Requirements 
In order to make an online payments for your Permits and Licenses using either the E-Payment Service or the SPLASH Portal, you must be using one of the following browsers: Firefox version 3.5; Microsoft Internet Explorer 6.0, 7.0, or 8.0; Netscape Navigator version 7.0 Chrome version 10 or Safari version, 3.2.1. Also, your browser must be enabled for both JavaScript and Cookies. To enable your browser for JavaScript or Cookies, please consult your browser documentation.

 FAQs

AnswerFilter
Expand/Collapse Question : A. How do I log into the health insurance e-payment system? ‎(1)
Expand/Collapse Question : B. How do I make a one time e-payment? ‎(1)
Expand/Collapse Question : C. How do I cancel a scheduled e-payment? ‎(1)
Expand/Collapse Question : D. How do I create a recurring e-payment? ‎(1)
Expand/Collapse Question : E. How do I stop a recurring e-payment? ‎(1)
Expand/Collapse Question : F. How do I look up an e-payment confirmation number? ‎(1)
Expand/Collapse Question : G. How do I edit or delete saved credit card or bank account information? ‎(1)
Expand/Collapse Question : H. How long does it take to apply an e-payment to my health insurance account? ‎(1)
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