Salem, Oregon
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Enterprise Services Department
295 Church St. SE
Suite 210
Salem, OR 97301
503-588-6351
503-588-6369 (fax)
Hours
Monday – Friday
8:00 a.m. - 5:00 p.m.
Information Technology
Information Technology Services
The Information Technology (IT) Operations division is dedicated to keeping technology infrastructure up and running, maintaining a secure network free of malicious intrusions, and providing equipment for City staff to conduct daily business.
This division provides the technical infrastructure that allows City of Salem staff to serve the community.
Working cooperatively with all City departments and several regional entities, the Information Technology Operations team manages:
- Personal computers
- Network servers and network connectivity
- Data security
- Printers
- Telecommunications
An information technology Help Desk is staffed to help City staff with day-to-day operational issues.
Keeping the phone lines open between you and City staff falls to the telecommunications staff. They manage and administer telecommunications infrastructure and its associated software, including PBXs, VoIP, Auto-Attendant, voice mail, interactive voice response, and other telephony or network applications.