If you have been directed to pay a fee at the Finance Office, you have several options for making the payment. You should not use these options for permit fees, utility bills, or court fees. However, code compliance fines and project accounting fees are paid this way.

Payment Options

You can pay in one of the following ways. Most options require three business days to process.

• Online: You may pay online with Visa, MasterCard, and eCheck, using a secure website called Online Bill pay. Online transactions may take three business days to process. Get help with online payments.
• Telephone: Call 1-844-739-1117 and have your credit card available. Phone transactions may take three business days to process. Get help with phone payments.
• Mail: Mail your check to the City’s Finance Office.
• Drop box: You can drop off your payment at a secure drop box, but you should allow three business days to process the payment. Drop boxes are located:
  
  • City of Salem Civic Center, Liberty Street SE drive-through, Salem, OR
  • In front of the City’s Customer Service Center, 555 Liberty Street SE, Salem, OR
  • At the West Salem Library, 395 Glen Creek Road NW

Pay Online

Same-Day Posting

If you want your payment to be posted on the day you make the payment, you must pay in person at the City’s Customer Service Center.